IRCTC TDR filing is the way to ask for a refund when your train journey did not go as booked. It applies to cases such as a failed AC, a route change or a coach that was not attached. The timing rules are strict, so it helps to know them before you travel.
Quick answer
- TDR stands for Ticket Deposit Receipt, the refund request for e tickets.
- AC not working: file within 20 hours of reaching your destination.
- Train delayed by three hours or more: cancel before departure if you decide not to travel.
- File it online under My Account, My Transactions.
When IRCTC TDR filing applies
According to Free Press Journal, you can file a TDR for reasons such as a faulty AC, a route diversion or a coach not being attached. Still, IRCTC refunds the amount only after it verifies the issue.
If your train is delayed
If the train is delayed by three hours or more and you do not wish to travel, cancel the ticket before it departs. The report says no money is deducted in this case. So do not wait until the train has left.
If the AC is not working
However, you must file a TDR within 20 hours of reaching your destination. So do not leave it for the next week. Also, note the coach number and take photos if you can, because the railway may ask for details.
How to file a TDR online
- Log in on the IRCTC website.
- Go to My Account, then My Transactions, then File TDR.
- Select your PNR number.
- Choose the reason from the list, for example AC not working or route diverted.
- Select the passengers who did not travel or were affected.
- Click File TDR, read the instructions and confirm.
- Look for the message that says the TDR was successfully filed.
Things to remember
- Meanwhile, the process mainly covers tickets booked online through IRCTC.
- The refund is not automatic, because it depends on the railway’s check.
- For a normal cancellation, see our guide to IRCTC ticket cancellation charges.
- Also, keep your PNR and screenshots until the refund arrives.
A simple checklist before you travel
For example, save a screenshot of your ticket, and note the train’s scheduled departure. Then, if something goes wrong, you can act quickly. In short, most refund problems come from missing a deadline.
FAQ
What does TDR mean in IRCTC?
Ticket Deposit Receipt. It is the request you file to claim a refund in certain cases.
How long do I have to file a TDR if the AC fails?
The report says within 20 hours of reaching your destination.
Do I get a refund if my train is delayed?
If it is delayed by three hours or more and you decide not to travel, cancel before departure and no money is deducted.